More than Wireframes: Reflections on the Traditions of Web Design

Presenter: Edward Bilodeau


Submitted by Anaïs Salamon

Edward Bilodeau holds an MLIS from McGill University (2006). As Coordinator, User Experience and User Support at McGill University, he is responsible for online user experience for faculty, students, library staff, and the entire McGill community. Over the past few years, in addition to his primary assignments, he taught several courses at McGill School of Information Studies, including GLIS 634 “Web System Design and Management”.

Edward Bilodeau started his presentation by questioning long-established traditions of web design. He demonstrated how some of these traditions continue to have a significant impact on current web design although web design’s primary objective should be to improve users’ online experience. Then, he raised feasibility and implementation issues due to lack of resources, or expertise limitations. Edward insisted on the value of knowing well the library asking for a new web design, and stressed the importance of understanding clearly the objectives of designing a new web solution prior to starting the design process. He concluded with a set of questions related to constraints (time, resources, expertise and ability to implement), possible biases for or against web solutions, and change management he thought all web designers should reflect on before undertaking any web design project.

Edward’s presentation slides can be found at:



Ed Bilodeau (L) and Anaïs Salamon (R)